Roles and responsibilities
Each digital employee has an explicit scope and permission boundary; when a boundary is unclear the orchestration layer refuses rather than improvising.
01The problem
Multi-agent is not opening more windows
Once a task is split across agents, new questions appear immediately: who owns what, what upstream hands over, how downstream receives it, and who is accountable when it fails. Human organisations solve this with job descriptions; AI teams usually skip it.
- Agents answer in isolation and contradict each other, with nobody responsible for reconciling them.
- Work disappears at hand-off points because the hand-off conditions were never defined.
- Context gets re-injected repeatedly, so cost and latency grow linearly with agent count.
- Failures cannot be diagnosed, because the process leaves no trace — only a final output.
02Capabilities
Organisational rules as system objects
Task orchestration and hand-offs
Inputs and outputs between steps are explicit contracts. If hand-off conditions are unmet the task stops rather than producing a half-finished artefact.
Context and knowledge mounting
Knowledge is mounted per role, avoiding a full background dump into every agent — keeping both cost and noise under control.
Observability and audit
Every call, duration and output is recorded, so a failure can be traced to a specific step instead of being judged by the final result alone.
03Product shape
Built for teams, not for individuals
Design boundaries today
| Dimension | Notes |
|---|---|
| Shape | Multi-tenant SaaS; each tenant gets its own roles and task configuration |
| Model layer | Pluggable and routed per task, with no single-vendor lock-in |
| Observability | Per-task cost and quality metrics, to judge whether AI should own this job at all |
| Status | In beta; treat the capability boundary as what actually works today |
04Quick facts
At a glance
Product summary
| Item | Detail |
|---|---|
| Status | Beta |
| Product | OfficeMind (OfficeMind) |
| Standalone site | https://officemind.zyaisoft.xyz/ |
- Multi-tenant SaaS shape
- Pluggable model and tool layer
- Per-task cost and quality telemetry